IT Support- Lowongan Fulltime Yogyakarta
31/01/2022 2024-03-19 14:04IT Support Engineer
PT. Wesclic Indonesia Neotech merupakan perusahaan yang bergerak dibidang Teknologi Informasi, dengan fokus usaha pada Pembuatan, Pengembangan dan Pengerbitan produk teknologi melalui solusi neo-tehcnology tepat guna.
Kualifikasi :
- Mahasiwa semester akhir /Pelajar SMK/SMA ataupun personal.
- Bersedia mengikuti training.
- Jurusan TKJ/RPL/TI atau sejenisnya
- Job Description:
- Provide technical support to internal users, handling software, hardware, and network issues. Perform installations, updates, routine maintenance, and provide training to users.
- Responsibilities:
- Provide technical support to users via phone, email, or help desk tickets.
- Resolve technical issues with hardware, software, and networks.
- Ensure proper management of hardware and software.
- Monitor system performance and respond to issues promptly.
- Provide training to users on software and systems usage.
- Compile technical documentation and collaborate with other technical teams.
- Qualifications:
- Degree or diploma in Computer Science or related field.
- Knowledge of operating systems, networks, and software.
- Good communication skills.
- Certifications such as CompTIA A+ are valued.
- Strong troubleshooting skills and good time management