IT Support- Lowongan Fulltime Yogyakarta

Job Type: Contract
Job Location: Kota Yogyakarta

IT Support Engineer

PT. Wesclic Indonesia Neotech merupakan perusahaan yang bergerak dibidang Teknologi Informasi, dengan fokus usaha pada Pembuatan, Pengembangan dan Pengerbitan produk teknologi melalui solusi neo-tehcnology tepat guna.

Kualifikasi :
  • Mahasiwa semester akhir /Pelajar SMK/SMA ataupun personal.
  • Bersedia mengikuti training.
  • Jurusan TKJ/RPL/TI atau sejenisnya
  • Job Description:
  • Provide technical support to internal users, handling software, hardware, and network issues. Perform installations, updates, routine maintenance, and provide training to users.
  • Responsibilities:
  • Provide technical support to users via phone, email, or help desk tickets.
  • Resolve technical issues with hardware, software, and networks.
  • Ensure proper management of hardware and software.
  • Monitor system performance and respond to issues promptly.
  • Provide training to users on software and systems usage.
  • Compile technical documentation and collaborate with other technical teams.
  • Qualifications:
  • Degree or diploma in Computer Science or related field.
  • Knowledge of operating systems, networks, and software.
  • Good communication skills.
  • Certifications such as CompTIA A+ are valued.
  • Strong troubleshooting skills and good time management

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